Privacy Policy

Solomon Home Services, operated by Mark Solomon under REAL Broker, LLC, collects information you voluntarily provide and information gathered through your use of our website. Categories of information collected include:

a. Information You Provide Directly

• Full name, email address, and phone number
• Property address or areas of interest
• Real estate inquiry details (buying, selling, relocating)
• Military affiliation or VA loan interest (if voluntarily disclosed)
• Messages submitted through our contact forms

b. Information Collected Automatically

• IP address and browser type
• Pages visited and time spent on site
• Referring website or search engine
• Device type and operating system
• Cookies and similar tracking technologies

c. IDX and MLS Data

Property listings displayed on this website are sourced from the local Multiple Listing Service (MLS) via IDX data feed. This data is provided for personal, non-commercial use by consumers. You acknowledge that MLS data is the intellectual property of the respective MLS and its participating brokerages.

We use the information we collect to:

• Respond to your real estate inquiries promptly and professionally
• Provide home valuations, market reports, and property information
• Send follow-up communications related to your inquiry
• Send SMS text messages and voice communications when you have provided explicit consent
• Improve the functionality and content of our website
• Comply with Colorado Real Estate Commission (CREC) record-keeping requirements
• Comply with applicable federal, state, and local laws
• Prevent fraud and protect the security of our website

We will not use your information for purposes materially different from those described in this Privacy Policy without first providing you notice and, where required by law, obtaining your consent.

By providing your phone number and checking the consent boxes on our contact form, you expressly consent to receive marketing text messages and phone calls from Solomon Home Services. You acknowledge that these communications may be automated, pre-recorded, or use an AI voice assistant. Consent is not a condition of purchase or a requirement to use our services.

Our SMS messaging program uses a 10DLC (10-Digit Long Code) registered number in compliance with A2P 10DLC regulations established by U.S. mobile carriers and the CTIA. We are committed to responsible messaging practices.

Solomon Home Services does not sell, rent, or trade your personal information to unaffiliated third parties for their marketing purposes. We may share your information only in the following circumstances:

a. Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website and conducting our real estate business, including CRM software providers, email marketing platforms, and transaction management systems. These providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.

b. REAL Broker, LLC

As a licensed agent operating under REAL Broker, LLC, certain transaction and client records may be shared with the brokerage as required by Colorado law and CREC regulations for record retention and compliance purposes.

c. Legal Requirements

We may disclose your information if required to do so by law, subpoena, court order, or other legal process, or if we believe in good faith that such disclosure is necessary to protect our rights, protect your safety or the safety of others, or investigate fraud.

d. Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our business assets, your personal information may be transferred as part of the transaction. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us recognize returning visitors and understand how our website is used.

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand website traffic and user behavior (e.g., Google Analytics)
• Marketing Cookies: Used to deliver relevant advertisements (only with your consent)

You may disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website, including IDX property search features.

We implement commercially reasonable technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for data in transit, secure hosting infrastructure, and restricted access to personal data. While we strive to use industry-standard security practices, no method of internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to promptly addressing any data security incidents in accordance with applicable Colorado law, including the Colorado Consumer Protection Act and the Colorado Privacy Act (CPA).

Under the Colorado Privacy Act (CPA), Colorado residents have the following rights regarding their personal data:

• Right to Access: Know what personal data we have collected about you
• Right to Correction: Correct inaccurate personal data
• Right to Deletion: Request deletion of your personal data, subject to legal retention requirements
• Right to Opt-Out: Opt out of the sale of personal data or targeted advertising (we do not sell personal data)
• Right to Portability: Receive a copy of your personal data in a portable format
• Right to Appeal: Appeal our decision regarding a privacy request

To exercise any of these rights, please contact us at mark@solomonhomeservices.com. We will respond to verifiable requests within 45 days as required by law.

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us immediately and we will take steps to delete such information.

Our website may contain links to third-party websites, including MLS listing portals, mortgage calculators, and community resources. This Privacy Policy does not apply to those third-party websites. We encourage you to review the privacy policies of any third-party sites you visit. Solomon Home Services is not responsible for the privacy practices or content of third-party websites.

Solomon Home Services is committed to the principles of the Fair Housing Act and the Equal Housing Opportunity laws. We do not discriminate on the basis of race, color, religion, sex, national origin, disability, familial status, or any other characteristic protected by federal, state, or local law. All real estate services are provided in full compliance with Colorado anti-discrimination laws and CREC regulations.

We reserve the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting to this page with an updated "Last Updated" date. Your continued use of our website following the posting of changes constitutes your acceptance of the updated policy. We encourage you to review this Privacy Policy periodically.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact: